We strive to provide our customers with a safe and enjoyable shopping experience. If you have any questions concerning our online store, please do not hesitate to contact us.
Mailing Address PO Box 934South Melbourne VIC 3205AUSTRALIAOffice hours: 9.00am - 6.00pm (Mon - Fri)
Tel: +61 414 228 691 Email: enquiries@madamebonbon.com.au
Our Policies
You can read all about our Terms & Conditions, Privacy and Shipping on any page you visit through the website. The policies are all located in the footer below.
Gift Wrapping
Madame Bonbon provides a complimentary gift wrapping service. If you wish to send one of our products as a gift, please add the recipient's full name and address in the Additional Information section as you check out. Please include any gift messages and also if you require urgent delivery. Generally all orders are shipped within one working day.
Personal Event Assistant
Planning a party or event can be a lot of fun. There are times however when we just don't have the time to plan a chic cocktail party or milestone birthday. Madame Bonbon can help ease some of these frustrations with our Personal Event Assistant service. This is how it works; you give us the four W's - Who is the party for? What is the occasion/theme? Where is the location? When is your party scheduled? We will then provide you with an event brief that includes tips and advice for creating your own unique celebration. We want you to delight your guests whilst showcasing your personal style - which is what great parties are all about.
To request the Madame Bonbon Personal Event Assistant service please send an email to enquiries@madamebonbon.com.au. We will respond to you within 24 hours. The initial event brief is complimentary. If you feel you require more assistance, we will happily provide you this service based on an hourly rate. Oh and don't forget to visit the Madame Bonbon blog, which provides all sorts of inspiration on stylish entertaining.
