All orders incur a freight and handling fee. We deliver our products Australia-wide via either Australia Post or courier. No deliveries are made on weekends or public holidays. Most orders are shipped the next business day. If you have an urgent order request, please contact us and we will attempt to assist in any way we can.
If it is not possible to have a person at the nominated address to receive the goods, you must nominate a place where the goods can be left. Any items left at this location are your own responsibility, and will not be replaced if damaged or stolen.
We have carefully selected our products for sale, however if you are not happy with your purchase or the product is faulty or damaged, you may return the purchased item in an unused condition and in original packaging within 14 days of receipt and we will provide a full product refund (delivery costs excluded). Please include your receipt as proof of purchase and your return address so that we can process the return promptly.
Alternatively you may elect to exchange your product for another of the same value. We reserve the right to charge return freight for any replacement product.
Please contact us with your order request and we will be happy to assist you with shipping options.